Age: 29
Occupation: Student
Number of Cruises: 1
Cruise Line: Carnival
Ship: Ecstasy
Sailing Date: April 26th, 2004
Itinerary: Mexico
I am a first-time cruiser and my experience with my girlfriend on the Carnival
Ecstacy 4-day fun trip out of Long Beach to Catalina Island and Ensenada was
wonderful!!! After reading some of the earlier reviews on this website and
others, I was expecting the worst and in fact had somewhat regretted my decision
to purchase this particular cruise before I did my “research”. I felt like it
would have been better to book the similar cruise with Royal Caribbean as many
reviewers had recommended instead. Many of the reviews I had read were negative
and made it seem that this would be a terrible experience, but I found that a
lot of these reviews were very much exaggerated. Anyways, I paid $189/person for
an inside/outside guarantee and it worked out that I was upgraded a couple
categories to the Upper Deck/Inside cabin. Also, as a first-time cruiser, I have
NOT had experiences on other more luxurious, newer cruise lines, so for you
experienced cruisers… take this review from my perspective.
Embarkation: Driving to Long Beach terminal was no problem. I had a
friend drop me off, so did not end up paying $10/day. The process once you got
into line was rather unorganized and VERY UNFRIENDLY. Some of the people working
the line and taking your bags are NOT FRIENDLY and ONLY WANT YOUR TIP of $1/bag.
But remember that these people ARE NOT employed by Carnival. Anyhow, if you
already have a cabin assigned to you and you got a colored tag for your bags in
the mail (and they are now attached to your bag), you can simply find a porter
to take your bags and be sure to tip them or else they will be upset/rude. If
you don’t have an assigned cabin (guarantee inside/outside cabin), you need to
stand in line for the porter to determine where they have placed you. Again, tip
the person helping you with your bags. If you just have carry on luggage, then
you can skip this whole process and simply go to check-in. The check-in process
was simple and did not take too long (10 minutes). Be sure to have your FunPass
already completed on-line before you arrive and be sure you have all the
necessary documentation. You are then led to a place where you take some
pictures (that you can purchase later) and take an escalator ride upstairs where
you take another picture for your Sail and Sign card. After that, you board the
ship!!! Other than the my bad experience with the porter, the rest of the
Carnival staff from here on out were extremely friendly and helpful.
Inside Cabin: Once you board the ship, there was someone there to help us
direct us to our cabin. Although you may initially get lost on the ship, the
layout is easy to learn in a day or two, keep the handy little booklet/map with
you and you’ll have little problems. My cabin was toward the front of the ship
(Cabin U-44) on the Upper Deck (after Carnival upgraded us from the guarantee
inside/outside cabin that only had bunk beds). Our room key worked fine and when
we opened the door, we were pleasantly surprised. The room provided enough
space, carpets were clean, ample closet/hangers, clean bathroom/toilet/shower,
toiletries, ice bucket (that my room steward kept filled), some soda/water
bottles on the table (be careful if you open these, they will charge you hefty
prices) , the air-conditioner is on the ceiling which you can adjust, and they
have plenty of light switches everywhere including reading lights by your bed,
and only 1 plug-outlet (bring an adaptor for more outlets if you need it). Your
cabin steward can provide you with a hair-dryer and there is supposedly an iron
available in the laundry room (I did not use this). You are NOT allowed to bring
an iron for fire safety reasons. The bathroom had a nice shower stall with
hand-held shower, water pressure was good, hot/cold water worked perfectly. One
thing that was quite scary was the toilet flush… it is VERY LOUD, like the
toilets on airplanes where the toilet uses vacuum power to flush the toilet.
Nice mirror with space behind it for your items. Plenty of towels that my room
steward changed everyday. My room had two double beds that were already put
together to form one large bed. The beds were very soft/comfortable and the
pillows/bedding was adequate. There is a phone and TV that plays some local
channels as well as 2 or 3 different movies a day that run continuously (nice to
watch during your down-time). As you can see, I really liked my cabin and did
not notice the foul smells and carpet stains either in my room or the hallway
that other reviewers described. I thought my room was rather quiet and did not
notice the “paper thin walls” that were described in earlier reviews. Perhaps it
was that my neighbors were quiet. Also, I didn’t hear that much ship noise in my
cabin, but then again, my cabin was not located near the elevator/stairs. I only
heard the ship make noise during the times it was arriving at port (anchor
dropping?). I liked my inside cabin since it could be pitch dark when I slept.
Once inside my cabin, we read through the Carnival Capers, the daily brochure
that lists all the activities/shows/meal times/special offers/etc. to plan our
day. Since we arrived at the port around 12:30pm, we were onboard by 1:15pm and
decided to head upstairs to the Lido deck/Panorama Grill to have the buffet
lunch. (Note: there is a mandatory life-boat emergency drill around 4:30PM that
you must participate in.. this was over in about 30 minutes). It seemed
well-organized and basically you knew that if the ship was gonna go down, people
would NOT be as calm as during the drill.
Food: Our first meal was on the Lido deck/Panorama Grill. A buffet style
lunch with burgers/hot dogs/pasta/salads/fruits/dessert. We hit the salad bar
and got some assorted fruits. The quality of the salad/fruits was exceptional,
they were very fresh/tasty. The grilled burger was good also and the desserts
were good. We finished off with the ice-cream bar (yummy!). We usually had our
breakfast/lunch in the Panorama Grill since we could wear anything and could sit
out anywhere we wanted to. Eating your meal out on the deck overlooking the
ocean was beautiful.
Our first dinner in the formal dining room (Windstar dining room) was fabulous.
There is 5-6 choices of appetizers, main entrees, and desserts. You could order
as many as you want. We usually ordered 1-2 appetizers, 1 salad, and 1-2 main
entrees, and 1-2 desserts. They don’t bring out 2 main dishes at the same time.
Soda/bottled water are expensive, unless you purchase a soda card for $18-24 for
unlimited soda. Otherwise, juices, coffee, iced tea, and non-bottled water
during your meals are free. Almost all of the dishes I had were great. I tried
the lobster tail that was delicious, steaks that were tender, and chicken dishes
that were moist and not dried out. Again, the salads/fruits are very
fresh/tasty.
I would recommend ALWAYS eating dinner in the formal dining room. We ate all of
o our dinners in the formal dining room and always left very satisfied. We
usually had breakfast/lunch in the Lido-deck cause it was more casual and you
can sit anywhere. Having breakfast/lunch in the formal dining room is also
wonderful because the quality of the food/service was better than on the Lido
deck (we ate breakfast there only a couple times). Breakfast food was
traditional fare, but I liked the grilled-to-order omelletes on the Lido deck.
The formal dining room had eggs benedict and more choices.
I did not have any trouble with the food being cold as some reviewers have
previously described. Perhaps all the comments that Carnival has received are
finally being addressed. I thought the quality and freshness of the food was
great and I always looked forward to dinner time.
I did try the 24 hour pizza bar once and found the pizza to be rather dried and
not very good, so I did not have another slice, but I saw plenty of people
lining up for it at other times.
During your formal dinner, you will sit at an assigned table. I had the Windstar
room, late seating (8:30PM). I found that the 8:30pm time gave me time to take a
nice nap after our shore excursions and had enough time to get ready. However, I
often found that we ate a little something around 6:00pm on the Lido deck to
hold us over until dinner time. We were very lucky to have very nice/funny
people at our table. Our table had 10 guests. Most of us were 1st time cruisers.
By the time the cruise was over, we were taking lots of group pictures,
exchanging e-mails to send each other our group pictures. I felt like our table
was one of the most talkative/friendly tables. On a couple of nights, the dining
staff got together and sang songs and danced as well, it was fun time. There
were also lots of anniversaries, honeymooners, birthdays, and other special
occasions that were being celebrated with special cakes that they brought out
with candles lit and songs to match.
The midnight gala buffet was also better than described in earlier reviews. They
presented the food beautifully and also had a nice ice carving.
Service: I cannot say enough how great the Carnival staff were. Our head
waiter/assistant waiter were fabulous. The really took care of us at the dinner
table. They were very friendly. My cabin steward was also fabulous. It seemed
that everytime we left our room and came back, it was cleaned, bed was made, new
towels, trash thrown away, and we were left nice little chocolates on our
pillows, and even had funny towel animals made. Tatyana, our cabin steward, was
very friendly/talkative. She made it a point to make herself available should we
need anything. Service on the lido-deck was also exceptional. They were quick to
clean off tables once guests finished their meals. Bar staff were always walking
around to see if you would like anything to drink (alcohol, soda, water all cost
extra of course unless you purchase a soda card for sodas only). You basically
do not have to lift a finger during this cruise. I did not have the experience
of the Carnival crew being rude or felt pressured into giving tips as described
in earlier reviews.
The 24 hour complimentary room service was also good. They do not have hot foods
available, but their assortment of sandwiches, salads, desserts will definitely
satisfy your hunger between meal times or a late night snack. The food arrived
withing 5-15 minutes and obviously it is nice to tip the person bringing you
your food. Also, you can also order a continental breakfast (fruits, pastries,
toast, cereals, juice/coffee) before you go to bed and hang it on your door
outside. You pick what you want, approximate time you want it delivered, and
they will deliver it to you the following morning. It was nice to wake up to
some coffee and pastry.
Ship: Okay, so this ship isn’t brand spanking new, but you knew that it went
into service in 1991. Yeah, the décor is outdated, lots of neon, colorful
carpets, and what basically looks like you’re in a very old Vegas casino…. But
who cares?! You’re on a cruise!!! Away from home, work, kids, etc. All you can
eat without having to clean anything. I don’t know why lots of people are
griping about this, but what are you expecting for $200-400??? I thought the
main atrium (6 or 7 decks high) was nice in a soothing blue neon. Other than
that, I didn’t mind the décor too much. One thing that I did notice was the crew
members constantly cleaning and maintaining the ship all day long. They were
constantly cleaning windows, outside decks, etc. If you’re expecting some
ultra-luxurious furnishings made of the finest imported wood, then you’re gonna
be extremely disappointed. However, I went in with a good attitude, and was
happy that everything worked fine… even the elevators were operational, though
slow at times during peak times when lots of people were heading to meals/shows,
etc. Besides, you should use the elevators for some form of exercise at the very
least. Overall, I thought the ship was well-maintained for its age and the crew
worked hard to keep it that way.
Other areas of the ship: They have a nice full casino, enough bars/clubs,
piano lounge. The Lido deck where they have the pool/Jacuzzi was a nice to place
to get some sun. There are plenty of beach chairs and tables around. I did not
notice heavy smoke filled areas outside and if there was, I simply moved to a
smoke-free area. There is also a basketball rim, shuffleboard area, 3 ping-pong
tables, the central pool is a little small, but it does have a water slide that
operates at certain times. There are 2-3 jacuzzis that are open till midnight.
Activities/Shows: The evening shows were not dazzling, but acceptable.
There are a couple Vegas-type productions that are ok, and a couple of comedians
that are worth going to see. There also plenty of activities occurring
throughout the day including bingo, various contests, hairy chest contest,
newlywed game, Survivor game, karaoke contest, free throw contest, ping pong
contest, and numerous others I can’t remember right now. Basically, you will
have plenty to do and choose from. If you want to pack your day with
activities/shows, you can. If you just wanna relax, you can just lie out in the
sun and let the day go by. Also, although I do not have kids, I was told that
Carnival has an EXCELLENT KIDS PROGRAM called Camp Carnival. Seems like the kids
were well taken care of (meaning the adults could enjoy their cruise).
Shore excursions: Catalina Island was beautiful. You have to take a little
ship from the Ecstacy to get to the island. The line to get onto the little
“tender” took about 15-30 minutes, and the ride over to the island was about
5-10 minutes. You can book shore excursions on your first night prior to
arriving in Catalina/Ensenada. However, it is well-known that you can usually
make your own excursion for much, much less than what Carnival charges you. We
did not sign up for any of the Catalina island excursions. We basically walked
around the town and shopped a little bit. We also rented a golf-cart ($30/hour
for a 4-seater) and they give you a map which basically takes one hour to
complete. This was definitely worth it… you get spectacular views from the top
of the Catalina hills.. and its fun to drive around. If you can get together 4
or 6 people, you can split the cost and its very inexpensive. Once you get on
the pier, you will find places that offer Kayak rentals, semi-submersible tours,
glass –bottom boat tours, Inside tours, etc. Basically, you can find all the
tours and activities on or near the pier for much cheaper than Carnival. Also,
if you do go snorkeling, you do NOT need to sign up with Carnival. The Lover’s
cove is not that far away, and if you bring your own mask/snorkel, you can rent
the wet suit/fins there for a few dollars. I also knew a couple that went
parasailing and they had a great time. You have to get back to the ship by
4:30PM, and the last tender leaves the pier for the Ecstasy at 4:15PM. Overall,
we had a lovely day on Catalina Island shopping, walking around, having
snacks/drinks, playing miniature golf, driving around in the golf cart.
Ensenada is basically a slightly cleaner version of Tijuana. Ecstacy docks right
at the pier, so you do not have to take a tender. You also have much longer time
to spend the day, you have to back on board by 9:30PM. Although we were told
that you could also find much better deals for tours off the ship, we decided to
play it safe and just book the La Bufadora (blow-hole) Adventure tour through
Carnival ($29/person). Our bus tour guide was really funny and informative. We
first went to the Civic Center and had a nice little tour and photo taking. We
then went for a 30-40 minute drive along the coast to La Bufadora. Once you get
off, you have to walk down a road to the cliff and the road is lined with lots
of stores selling all kinds of merchandise. People will come up to you to try to
sell you things and offer free samples of churros, but don’t get intimidated.
Also, little kids may also come up to you trying to sell you Chiclets gum or
other stuff, but you can simply say no thank you or you can help them out if
you’d like to. The blow hole itself was cool to see. The water basically funnels
into a narrow space and you hear a loud rumbling as the water can shoot up into
the air 50-100 feet… It’s quite a sight and nice to take pictures there as the
ocean view/cliff is beautiful. You only have about 1 ½ hour to look around
before getting back on the bus. You then are taken back to the main shopping
area of Ensenada (a few blocks away from the Ecstasy, maybe 10-15 minute walk)
to go shopping. There are lots of stores here selling the same stuff as in La
Bufadora. Whatever price they offer you, I basically asked for half, and usually
got it.
We walked around, and felt safe. We also stopped by Papas and Beer and had a
good time. There are a few popular bars here where you can stop by to relax and
have very large margaritas. Other people went on the horseback riding tour and
said it was wonderful.
People/Dress: For the most part, the passengers were friendly and
everybody got along just fine. There were families, couples, singles, kids, etc.
I think everyone is just happy to be on a cruise and people were helping each
other out. As for dress, do NOT stress out about this. I basically wore
shorts/t-shirt/polo shirt/flip-flops during the day, and some nicer pants/khakis
with a dress shirt/collared shirt, or sweater during the evening. As for the one
FORMAL NIGHT you have during dinner in the formal dining room, I wore a
suit/tie… but saw other people wear more casual attire. Basically, don’t wear
shorts/t-shirts in the formal dining room.
Tips/Gratuities: Carnival automatically charges you $10/day per guest for
gratuities. This tip covers your cabin steward and dining staff. Tipping your
room service is recommended. You can adjust your tips at the end of your cruise
upward/downward based on the level of service you received. You can also tip the
Maitre’d at your discretion the final night as well.
Debarkation: see below. We basically got off with little problem since we
only had carry-on luggage and could leave with the second group called
“Self-Assist”. The first group off is the early airline flights group.
Otherwise, you have wait for your color to be called according to where your
cabin is located. Obviously, the lower deck you are, the later you will depart.
If you’re in no rush, you can have breakfast in the formal dining, and just lay
out on the deck and enjoy your last minutes on-board. For us, it was a pretty
smooth process, but took a little longer than expected. It wasn’t a huge
nightmare though.
Some travel tips/advice: I brought 6 bottles of water in my luggage and 4
bottles of soda (since I did not purchase a soda card) and found this to be more
than adequate. You can keep your bottles cold in your ice bucket. Although I am
not a drinker, I knew several people who brought alcohol on board as well.
Pack as light as you can. If you can manage to bring just carry-on luggage, you
do not have to check in any baggage, and you can simply proceed to check in.
Also during debarkation, you can be one of the first to leave with the
“Self-Assist” group during 7:45-8:00AM (although we ended finally getting off
and through customs by 9:45AM) and not have to wait for your color to be called
because you do not have to pick up your luggage in the baggage claim area.
We ordered room service to pack a few sandwiches for our shore excursions. Bring
some ziplock bags to store your sandwiches and other goodies.
For example, if your meal time is at 8:00PM, you can arrive around 8:05 PM and
not have to wait in a long line.
Go to the shows a little earlier, about 15-20 minutes early to grab good seats.
We sat on the second level and always had nice views.
Pace yourselves… you don’t have to DO EVERYTHING… pick and choose what you
like.. and be sure to have time to just relax and not DO ANYTHING.
There are plenty of photo opportunities on board that Carnival sponsors, and
these pics are expensive. An 8x10 costs $20, and you can only get
reprints/wallet sizes from the 8x10s. The 5x7, and 4x6 are $7-9 if I remember
correctly. If you want to really save money, buy only the ones you like, and
bring your own digital camera and take pictures of the pictures you don’t
want!!! Doesn’t come out that great, but hey, you didn’t want these pictures
anyways.
I was told that in the early morning… around 7 to 8AM, you can see hundreds of
dolphins swimming and jumping alongside the ship while it is sailing. I did not
see this personally, but thought you would like to see this if you can have an
ocean view, or make it out on the deck/veranda.
Summary: I thought this was a wonderful cruise for the price. We paid a
total of $425 for the cruise for the both of us, plus an additional $80 in
gratuities. We do not drink alcohol, so our tab was zero. I thought the ship was
in decent shape given its age, and by far, the service on board was EXCEPTIONAL.
Crew were very friendly and not aggressive about getting tips. The food in the
formal dining room was really good, and the buffet food was ok. The cabin was in
good condition and the room was clean. The hallways were pretty clean and did
not have foul smelling odors anywhere lingering in the ship… except maybe in the
elevator if someone should pass some gas. Catalina Island is much nicer to
explore than Ensenada. Plenty of activities and acceptable shows and good
comedians on board. Always something to do if you want. Great casino! Bars/clubs
were popular. So what are you waiting for????!!!!! I would definitely cruise
with Carnival again and would recommend this cruise to you and don’t be misled
too much with some negative reviews. I think these people basically are really
picky and expect a luxurious experience, and would not be completely satisfied
no matter what. So if you have an open mind and are intent on making the best of
things, you will have a great time.
Hope you enjoy the cruise and find your experience as wonderful as mine.