Flee Smith

Age: 47:
Number of Cruises: 3
Cruise Line: Royal Caribbean
Name of Ship: Brilliance of the Seas
Sailing Date: November 22nd, 2002
Itinerary: Western Caribbean

Cruise was fine, but we were not allowed off the ship in time to get to the airport- even though we paid extra for RC to book our flights and transfers. At the airport, we waited a full 24 hours on standby before we got home. Repeated phone calls to RC, only to be told that it wasn't their problem. I guess once they have your money they are through with you! Thanks to American Airlines, anyway, for finding us rooms in Miami.
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(Editor's Note:  After 9/11 it is not uncommon for disembarkation to be delayed.  Your best bet is to book a later flight and always obtain your own air as the cruise lines do not guarantee anything.)

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