Jen

Age: 29
Occupation: teacher
Number of Cruises: 2
Cruise Line: RCCL
Ship: Grandeur of the Seas
Sailing Date: June 24th, 2005
Itinerary: Western Caribbean

This was our second cruise on Grandeur and with RCCL. We traveled with my parents, sister, and her boyfriend and were able to get dining and rooms together without any problem. We found the staff to be friendly and most helpful. Examples: Our safe's batteries were dead and our room steward brought maintenance up right away. Another example was when our phone went dead, they had another maintenance man in there in about 15 minutes. The only disappointment on this trip was the tour in Grand Bahamas Island, but even then RCCL came through for us. It was the 3.5 hour "Highlights, Shopping, and Beach" tour. When we boarded the bus, the driver took us on a 1.5 hour tour of all of the subsidized housing where he honked the horn at his buddies and waved. The description advertised going to Port Lucaya, the International Bazaar, and Tranquility Shores. When we got to Port Lucaya, after learning that we had an hour there to shop, we asked about the International Bazaar (our main reason for signing up for the tour) and were told it was destroyed in the hurricane. Because of the misleading description and the lack of a tour, we filed a complaint with RCCL and got a 50% refund.

The rest of the trip was smooth sailing, until the end on the last night where an engine broke. My husband and I were thrilled...more time on the boat! Others were a bit irritated.

Our waiters were terrific. Vladimir had 3 or 4 tables, one of them with about 10 children. He managed to make all of us feel as though we were his top priority while keeping the little ones entertained with his sense of humor nd magic tricks. GIVE THIS MAN A RAISE!

The food was always delicious and we were able to sample items on the menu we had never tried before (I LOVE to cook and we had a chef in our group as well). There was a variety each night to please even the most discerning palates.

The entertainment was fun and plentiful. Dance lessons of different genres were offered throughout the week, the most fun being the line dancing the first day out at sea with an especially rocky boat! There was Karaoke, Rock-i-oke, games, arts and crafts, wine tastings, demonstrations, basically something for everyone. Parking yourself on a lounge chair with a mango tango was a relaxing option as well. All in all it was a fantastic cruise and we would love to sail on Grandeur a third time. Keep up the good work, RCCL staff!

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