Age: 29
Occupation: Artist and Nanny
Number of Cruises: 4
Cruise Line: Royal Caribbean
Ship: Legend of the Seas
Sailing Date: December 28th, 2003
Itinerary: 11 night Hawaii
Itinerary:
5 days at sea
Day 6: Hilo, Hawaii
Day 7: Kailua Kona, Hawaii
Day 8: Kaui
Day 9: Lahaina, Maui overnight
Day 10: Lahaina, Maui
Day 11: Honolulu, Oahu
Disembark in Honolulu
We decided to do the Hawaii trip on Legend of the Seas b/c we had taken a
trip on the Legend in fall of 2001. That itinerary was hard to beat- all
around the Mediterranean. Four weeks after “September 11th,” the ship was
less than two thirds full. That was certainly an advantage…I think we were
spoiled on that trip because this trip to Hawaii on the Legend didn’t
quite live up to the Mediterranean trip; however, it was still a fantastic
value and wonderful cruise.
Flights: all scheduled by RCCL
Two flights each direction
Cleveland to Houston and Houston to San Diego and then
Honolulu to Chicago and Chicago to Cleveland
Remember to have your travel agent or yourself call the airline ahead of
time to book your seats…we did this and were separated anyway…but it is
worth a try.
Embarkation: This was the weakest embarkation we have ever
encountered (especially with RCCL). Due to Immigration regulations, we had
to fly into San Diego but then be transported to Ensenada, Mexico via
motorcoach to get on the ship. This process was highly unorganized to say
the least. And our flights, transfers, trip insurance were all purchased
through RCCL. We arrived at the airport and waited nearly an hour to load
the buses. Our bus was “over filled” and our driver had no idea where he
was going. We had to pull over to the side of the freeway for 10 minutes
approaching the Mexican border to wait for a driver who was familiar with
the route so that we could “follow” him. Once we arrived in Mexico, we
were alerted that there was a broken down bus, also hired by RCCL, to get
passengers to the Legend of the Seas. We, along with the bus we were
following, stopped TWICE to help those passengers and ended up picking up
22 of their passengers and driving them the remaining 45 km to the hotel
where we had to check in…this was another “downer.”…once we were in
Ensenada there wasn’t ample facilities at the pier to check in, so we had
to check in at a hotel and then RE load the buses to get to the pier. On
the upside, our transfer fees were refunded to us (after complaining) and
our luggage was delivered promptly after arriving in our cabin. The
purser’s desk was particularly helpful on the Legend.
Cabin: We chose an outside cabin on the second deck. I believe it was
approximately 153 square feet. We had stayed in an outside cabin on the
same ship before, only on deck 6. The cabin was very clean. Our cabin
steward was fantastic. There is plenty of closet and drawer space and a
nice love seat by the television. The bathroom is very tiny and the shower
very difficult for my six foot 4 inch husband to use…but overall, we like
the rooms on the Legend.
Food/ Dining rooms/ Windjammer:
I found the food in the Windjammer to be “average” to above average. We
ate in there every day for breakfast, many days for lunch and 3-4 times
for dinner. Often times, it appeared as though the food had been out a
while by the time we ate it. They also serve hamburger/ hot dogs/ chicken
and pizza in the Solarium café at certain times of the day. This food was
average as well. There is only one employee who works there at a time and
service is somewhat slow. The food in the main dining room (which is a
beautiful two story feature of the ship) was about a 7 on a scale of 1 to
10. We were disappointed that on an 11 night cruise there was no “lobster
night” and were told that it was because they had a special “New Year’s
Eve” dinner and menu. We didn’t find that particular menu anything special
however. The food, overall, was very good in the dining room for both
lunch and dinners. Lunches tended to be a lot of ‘leftovers’ however. One
complaint that we have about the dining room is that soft drinks are no
longer complimentary even in the dining room as they used to be on RCCL.
There was only one elaborate “midnight buffet” as well which is less than
usual on an 11 night sailing. It was a “chocolate buffet” and was very
pretty and tasty as well. The service in the dining room was good, but not
excellent. They were very accommodating of my husband who is known to
order a few appetizers, two entrees and often times two desserts. The
poolside BBQ’s and luau were an exception to the average food in the
Windjammer as the food was always very good at these events. Room service
menu is very limited and not very good (at least it is included though).
Public areas: We find the Legend to be a very attractive ship with
beautiful public areas. The centrum is very attractive and we especially
like all of the windows. The ship holds about 2,000 passengers so it is
not a “mega ship”…The pool area was absolutely crowded all of the time-
especially on the ‘sea days…’ people started reserving chairs (which you
are not ‘supposed’ to do but many did it anyway and we heard several
‘fights’ over chairs- go figure?) Anyway, people would reserve their
chairs starting at 6 am…it was quite ridiculous actually. If you got on
deck for a chair past 10 am you were basically out of luck. On port days,
this was not the case. The jogging track and exercise areas were more
crowded than I have seen on any ship. You had to wait no matter what time
of day it was and they didn’t offer “sign up” sheets although the trainer
in the exercise area did reinforce the “20 minute rule” on aerobic
equipment. Maybe everyone made New Year’s resolutions to exercise? We like
the layout of the Legend and the look of the public areas. Even though the
ship is approaching 10 years old, it is kept up pretty well.
Entertainment: We found the entertainment on the ship to be much
improved over entertainment we have seen in the past. The entertainment
included comedians, singers, a violinist, pianist, “cirque de soleil” type
performance, vocal impersonator and than the typical “Royal Caribbean
singers and dancers” shows…I found these shows to be of the poorest
quality. It is very evident that they were choreographed and produced MANY
years ago and haven’t been updated much since. The caliber of the talent
was good but the production and music selection is very poor. Almost
laughably so…Again though, the entertainment as far as guest entertainers
was very good. The high point of the entertainment were the “Spirit of
Polynesia” Hawaiian dance troupe which were on board the entire
cruise…always very visible and interacting with the passengers, etc…since
we were at sea for 5 days, they really reminded us that we were headed to
Hawaii. Everyone seemed to love them, their shows and just their presence
on board. There were a lot of on board activities including pool games,
evening events such as the “not so newlywed game” and other types of
entertaining games, guest talent show, horse racing, LOTS of bingo, art
auctions, etc…we attended the art auctions and always enjoy them although
we don’t purchase anything. The other activities are fun but we find other
ways to spend the day relaxing.
Crown and Anchor (return guest) benefits: We were impressed by all of
these- they offered a wine tasting event which was very professionally
handled. A “welcome back party” which was nice as well (similar to the
Captain’s welcome aboard party). They also gave us a hip sack
(commemorative gift) and a book of coupons to use on board which saved us
some money.
Spa: I utilized the spa for a pedicure (cost $50) and an “up do” on
formal night for my hair ($45). The services were pricey but the staff
seemed to be experienced. A bit unprofessional but experienced. The
massages and other treatments/ facials were too overpriced so I didn’t
utilize any of those. There were some “sea day” and “port day” specials,
however. I would suggest doing those.
Service/ crew: We found the crew to be helpful yet they all seemed
very tired and many seemed “burned out”. Perhaps it was due to several
full ships in a row. We had a full ship and I believe that the Christmas
cruise the week prior was full as well. They work very hard and I am sure
it is a very tiring career.
Ports of call/ excursions:
We booked all of our excursions through RCCL and were pleased with them
all. Our favorite was the Hanalei/ Bali’hi tour in Kawai (which was also
our favorite island, incidentally). I highly recommend taking a tour on
the last day- it helps expediate the disembarkation process and is a great
way to see Honolulu rather than sitting in an airport all day.
Hilo: Mule Drawn Wagon ride through Waipi”o Valley- beautiful scenery and
a nice way to see the beautiful Waipi’o Valley- recommend it ($75 pp)
Kona: excursion cancelled due to weather- immediately refunded
Kaui- Hanalei/ Bali’hi tour was wonderful with lunch at a splendid resort-
we loved it and had a wonderful guide ($69 pp)
Maui- day one – Lanai wild dolphin and snorkeling adventure (approx. $75
pp)- great excursion with 4 naturalists on board our catamaran- fresh food
included. We saw a TON of whales, spinner dolphins and got to snorkel.
Very good excursion as well.
Maui- day two- Valley Waterfall Hike (through Hike Maui)- great excursion-
$125pp. The hike was VERY rigorous unless you are used to hiking (and we
are young). Beautiful garden of Eden tour and a very well trained and
educated professional “hiker” as our guide. Long drive halfway up the
famous “Road to Hana” (take your Dramamine)….took 1.5 hours each way to
get to hiking destination but it was a lot of fun and worth the
experiences.
Honolulu- Natural Highlights tour ($47 pp)- great tour- like I said,
better than sitting in an airport all day for sure…felt like we really got
to see Honolulu and it’s natural beauty.
Conclusion:
Hawaii is an absolutely beautiful place! We adored our time there. RCCL
seemed to have ‘dropped the ball’ in a few areas since our last cruise
with them but we would be willing to give them another try. The tendering,
which I haven’t mentioned, even tended to be a bit disorganized which is
rare for them. The embarkation was a nightmare but otherwise, RCCL was
still rather organized and we enjoyed being in their care. The food wasn’t
splendid but was good and enjoyable. The itinerary was good although the 5
sea days to get there were rough. (literally and figuratively). We enjoyed
the ship and the entertainment. All in all, I would recommend the cruise
if you are able to get a good value (we paid $3616 for BOTH of us
including air and the cruise and taxes)…for 11 nights, we felt this was
good for a holiday / New Year’s sailing. Hopefully RCCL isn’t developing a
trend of cutting corners…
Make every vacation a good one! You only live once. God bless!